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VIP TOPICS


How does my VIP account work?

How do I browse the website?

Our site requesting Login/Password multiple times

Canceling your VIP account

I lost my Password

Sharing your VIP account

When I try to download it says my account has been blocked

When I try to download it says my account has been suspended

Is there any required software?

What is the VIP edit system?

 

PLAYING EMBEDDED MEDIA


What browser plug ins are required to play embedded real video?

What browser plug ins are required to play embedded windows media video?

Embedded windows media video keeps crashing my browser. What should I do?

I cannot skip around when trying to play windows media video.

 

PLAYING MEDIA WITH EXTERNAL PLAYER


How to watch Real movies online with Internet Explorer

How to watch Real movies online with non-Internet Explorer Browsers

How to stream Real Movies using Firefox

How to stream Real Movies using Safari

How to stream Real Movies using Opera

Viewing Real files without installing the official Real Player

 

 

VIP TOPICS


 

 

How does my VIP account work?

 

As a VIP member you are entitled to stream and download all windows media video and real video on our site. We have imposed a reasonable 36GB daily limit to prevent abuse. As long as you stay below the daily limit you should have unfettered access.  If go beyond that limit, your account will be blocked for only 6 hours.

 

In addition, you now have access to all avi files on the site.  Until the recent membership merge, this content had been exclusively been reserved for Digital Xpress members.  A separate 36GB daily limit is imposed on this content.

 

Simply browse the movies and when you are ready to stream or download activate the controls on the movie page at your leisure.

 


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How do I browse the website?

 

Before you download anything, you MUST login to the VIP member page. You must do this every session in order for download links to appear on the public pages.

 

It is a requirement to have cookies enabled to be able to download movies. If you do not see yourself logged in as displayed below, then you cannot download movies.

 

vip logged in

 

You DO NOT have a VIP cookie for wmv and avi installed. Log in here to obtain one. Make sure cookies are enabled in your browser.

 


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Our site requesting Login/Password multiple times

 

As a member jumps from movie to movie, our site may occasionally ask for the login and password.  This is due to the fact we use many different servers to contain our videos.  If we left it to just one server, our site would be extremely sluggish.  We have over 60 servers online.  If you are streaming movies, just leave real player open while browsing the site for the next movie you want to watch and it should not ask you for your password again!

 


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Canceling your VIP account

 

You can easily cancel at Verotel by providing your username and password.

Click here to cancel your subscription.

 


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I lost my Password

 

You can easily have your password resent at Verotel by providing your email address.

Click here to get your password.

 


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Sharing your VIP account

 

ActionJAV has a zero-tolerance policy regarding abuse.  VIP accounts are limited to one person, and this rule will be strictly enforced.  We have multiple advanced security checks, so any abuse will be noticed.

 


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When I try to download it says my account has been blocked

 

This occurs when you have exceeded your daily download limit of 36B for wmv and real media format or the daily download limit of 36B for avi media. Simply wait for 6 hours and your account will automatically be restored. These limits are imposed to prevent abusive users from bogging down our network. For around $1/day of dues, we feel these limitations are perfectly reasonable and are in place to ensure you have the highest possible download speeds.

 


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When I try to download it says my account has been suspended

 

This occurs when an account has been accessed from a great deal of geographic locations simultaneously. This measure is in place to prevent password sharing. Our threshold for action on this type of behavior is very high to ensure users with multiple locations and computers, such as business travelers, do not have difficulty. If you get this message, we ask you open a support ticket informing us of the problem along with any possible explanation and we will review your access history and may restore your account. In most cases, we change your password on the first violation to ensure the security of your account.

 


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Is there any required software?

 

Yes. You need a video player that can play windows media video and real movie files.  The easiest solution to this is to download and install the free real player at real.com.  Another option is to download real alternative here.

 

If you intend on watching video embedded on our web pages you must have a browser with the proper plug ins.  For more information on browser plug ins read below.

 

If you intend to download video we recommend Free Download Manager. You can download it at http://freedownloadmanager.org/ We have extensive information on download managers here.

 


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What is the VIPEdit system?

 

 


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PLAYING EMBEDDED MEDIA


 

 

What browser plug ins are required to play embedded real video?

 

When you install real player it should add the required plug in to your browser plug in directory.  The file is named nppl3260.dll and is usually located in Program Files\Real\RealPlayer\Netscape6.  If this file is there you can search your computer for the source file and copy to your browser plug in directory.  Restart your browser and it should work fine.

 

Depending on your browser you may be prompted to run the plug in:

 

vip run real activex

 


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What browser plug ins are required to play embedded windows media video?

 

Internet explorer will have this installed by default.  You may be prompted to use an activex control.

 

run wmv activex

 

Firefox requires the microsoft windows media player plug in for firefox (np-mswmp.dll). This file should be located in Program Files\Mozilla Firefox\plugins. You can download it here.  

 

Opera plug in information can be found here.

 

Safari plug in information can be found here.

 


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Embedded windows media video keeps crashing my browser. What should I do?

 

Not all browsers are created equal when using WINDOWS media video embedded on a web page.  I bet you can guess what I am going to say next.  If you suffer browser instability, use Internet Explorer.  If that is not an option for you, try streaming through an external player or downloading and watching locally.

 


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I cannot skip around when trying to play windows media video.

 

This is a limit imposed by outdated versions of windows media player or windows itself. Windows XP users will be unable to skip around and need to download the files and view them locally.

 


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PLAYING MEDIA WITH EXTERNAL PLAYER


 

 

How to watch Real movies online with Internet Explorer

 

These instructions apply to Internet Explorer 7 and Real Player 11 Beta.  If you do not have this version of software, we recommend uninstalling your current versions, rebooting, then installing the most up to date versions.

 

1. Left Click the Play (rp) link.

 

2. After Real Player opens, enter your Usercode in the "Username" box and your Passcode in the "Password" box, and then hit the "OK" button.

 

 

3. Your Real Player should load the video.

 

If It gets stuck in a connecting loop (this happens from time to time and is caused by several scenarios-most commonly when a username and password are not entered quickly enough), simply go back to step 1 and hit the play link again without closing Real Player.  A connecting loop almost always happens only the first time real player is opened. 

 

For this reason, and to prevent from entering your username and password over and over again, we recommend leaving real player open after you are done with one movie and while you are browsing the site to find another.  To preserve yours and our bandwidth, you can pause or stop the clip while browsing.  If you do this you should only have to enter your username and password one time when load the first rpm file and another when real player opens.  Then as long as you stay on the site and keep your browser and real player open, you should not have to enter authentication information again.

 

 

PLEASE NOTE: BY DEFAULT REAL PLAYER WILL OPEN WITH OUR VIDEOS RESIZED TO ABOUT 250-300%.  THIS IS A MATTER OF PERSONAL PREFERENCE, HOWEVER WE THINK OUR VIDEOS LOOK BEST WHEN YOU RESET THE SIZE TO 100% AS DISPLAYED ABOVE.

 


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How to watch Real movies online with non-Internet Explorer Browsers

 

We understand that Mac users are unable to use Internet Explorer and other users simply like other browsers.  It is possible to play our real movies using Firefox, Opera, and Safari.  It requires a bit of learning and may seem awkward at first, but it is possible.  Click the link below for your browser type, to walk through the steps.

 

Click here to stream Real Movies using FIREFOX (tested with version 2.0.0.6)

Click here to stream Real Movies using SAFARI (tested with version 3.0.3)

Click here to stream Real Movies using OPERA (tested with version 9.22)

 


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How to stream Real Movies using Firefox

 

These instructions apply to FireFox 2.0.0.6 and Real Player 11 Beta.  If you do not have this version of software, we recommend uninstalling your current versions, rebooting, then installing the most up to date versions.

 

1. Left Click the Alternate Play (rp) link.

 

2. Choose to open with "RNX file processor" if not already selected.  Also, check the "Do this automatically for files like this from now on." box.  Then hit the "ok" button.

 

 

3. FireFox will display the "Downloads" dialog box.  Real Player then should open automatically.  If it doesn't, then click the open link next to the name of the rpm file.

 

 

4. After Real Player opens, enter your Usercode in the "Username" box and your Passcode in the "Password" box, and then hit the "OK" button.

 

 

5. Your Real Player should load the video. 

 

If It gets stuck in a connecting loop (this happens from time to time and is caused by several scenarios-most commonly when a username and password are not entered quickly enough), simply go back to step 3 and hit the open link again without closing Real Player.  A connecting loop almost always happens only the first time real player is opened. 

 

For this reason, and to prevent from entering your username and password over and over again, we recommend leaving real player open after you are done with one movie and while you are browsing the site to find another.  To preserve yours and our bandwidth, you can pause or stop the clip while browsing.  If you do this you should only have to enter your username and password one time when load the first rpm file and another when real player opens.  Then as long as you stay on the site and keep your browser and real player open, you should not have to enter authentication information again.

 

 

PLEASE NOTE: BY DEFAULT REAL PLAYER WILL OPEN WITH OUR VIDEOS RESIZED TO ABOUT 250-300%.  THIS IS A MATTER OF PERSONAL PREFERENCE, HOWEVER WE THINK OUR VIDEOS LOOK BEST WHEN YOU RESET THE SIZE TO 100% AS DISPLAYED ABOVE.

 


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How to stream Real Movies using Safari

 

These instructions apply to Safari 3.0.3 and Real Player 11 Beta.  If you do not have this version of software, we recommend uninstalling your current versions, rebooting, then installing the most up to date versions.

 

1. Left Click the Alternate Play (rp) link.

 

2. You may need to enter your username and password and add to the key chain to download the rpm file if you have not already done so.  Then, Safari will open the "Downloads" dialog box.  Right click on the downloaded rpm file and chose the "Open" option.

 

 

3. After Real Player opens, enter your Usercode in the "Username" box and your Passcode in the "Password" box, and then hit the "OK" button.

 

 

4. Your Real Player should load the video. 

 

If It gets stuck in a connecting loop (this happens from time to time and is caused by several scenarios-most commonly when a username and password are not entered quickly enough), simply go back to step 2 and hit the open link again without closing Real Player.  A connecting loop almost always happens only the first time real player is opened. 

 

For this reason, and to prevent from entering your username and password over and over again, we recommend leaving real player open after you are done with one movie and while you are browsing the site to find another. To preserve yours and our bandwidth, you can pause or stop the clip while browsing. If you do this you should only have to enter your username and password one time when load the first rpm file and another when real player opens.  Then as long as you stay on the site and keep your browser and real player open, you should not have to enter authentication information again.

 

 

PLEASE NOTE: BY DEFAULT REAL PLAYER WILL OPEN WITH OUR VIDEOS RESIZED TO ABOUT 250-300%.  THIS IS A MATTER OF PERSONAL PREFERENCE, HOWEVER WE THINK OUR VIDEOS LOOK BEST WHEN YOU RESET THE SIZE TO 100% AS DISPLAYED ABOVE.

 


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How to stream Real Movies using Opera

 

These instructions apply to Opera 9.22 and Real Player 11 Beta.  If you do not have this version of software, we recommend uninstalling your current versions, rebooting, then installing the most up to date versions.

 

1. Left Click the Alternate Play (rp) link.

 

2. Enter your Usercode in the "Username" box and your Passcode in the "Password" box, and then hit the "OK" button.

 

 

3. Opera will display the "Downloads" dialog box.  Make sure the "Opens With" field displays "RNX file processor", check the "Remember choice and do not show this dialog again" checkbox and hit the "Open" button.

 

 

4. The Opera "transfers" window will open and the real movie should automatically load in Real Player.  If it does not load, you can go to the transfers window, right click on the file and choose "open" or "open with".

 

 

5. After Real Player opens, enter your Usercode in the "Username" box and your Passcode in the "Password" box, and then hit the "OK" button.

 

 

6. Your Real Player should load the video. 

 

If It gets stuck in a connecting loop (this happens from time to time and is caused by several scenarios-most commonly when a username and password are not entered quickly enough), simply go back to step 4 and hit the open link again without closing Real Player.  A connecting loop almost always happens only the first time real player is opened. 

 

For this reason, and to prevent from entering your username and password over and over again, we recommend leaving real player open after you are done with one movie and while you are browsing the site to find another. To preserve yours and our bandwidth, you can pause or stop the clip while browsing. If you do this you should only have to enter your username and password one time when load the first rpm file and another when real player opens.  Then as long as you stay on the site and keep your browser and real player open, you should not have to enter authentication information again.

 

 

PLEASE NOTE: BY DEFAULT REAL PLAYER WILL OPEN WITH OUR VIDEOS RESIZED TO ABOUT 250-300%.  THIS IS A MATTER OF PERSONAL PREFERENCE, HOWEVER WE THINK OUR VIDEOS LOOK BEST WHEN YOU RESET THE SIZE TO 100% AS DISPLAYED ABOVE.

 


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Viewing Real files without installing the official Real Player

 

"(I dislike) RealMedia as your download medium. Not so much the medium, it's just that RealPlayer sucks like a crack-ho."

 

That pretty much sums up a common initial reaction to the Real format being used for our VIPs. 

 

While the RealPlayer for Windows is feature rich, it uses excessive memory, is sometimes difficult to properly configure, and will sometimes intrude upon your computer usage. Many people will never notice a problem, but some users consider it an unwanted application.

 

To those with interest in our VIP service but hate RealPlayer, our advice? Don't install it. If you want a quick, down-and-dirty application to play your RealMedia files, try out Real Alternative. It's based on the old Windows Media Player, but it adds the codecs needed to view the latest RealVideo movies.

 

Download Real Alternative here: http://www.free-codecs.com/download/Real_Alternative.htm

 


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